Terms of Sales
Terms Of Sales
Ordering a Product from the STEALTH GAMER Online Catalog Is Subject to the Customer's Acceptance of All of the General Terms and Conditions of Sale Set Out Below.
These general conditions of sale are binding on the customer to the exclusion of all other conditions.
1. Acceptance
The acceptance by the customer of the present conditions is materialized by his electronic signature, concretized by the "click of validation", as well as his acceptance of the general conditions of sale by checking the box "I read the general conditions of sale and I adhere to them without reserve" during the order. This electronic signature has the value of a handwritten signature between the parties. This double step is equivalent for the customer to recognize that he has fully understood and that he approves without reserve the whole of the present conditions.
2. Products
The photographs of presentations illustrating the products proposed in the electronic catalog of Stealth Gamer tend to describe and present the articles with the greatest exactitude. However, a supplier can be led to slightly modify an article, in particular to improve its quality. Consequently, these photographs cannot be considered as entering the contractual field and the minimal variations in the representation of the articles can neither engage the responsibility of STEALTH GAMER nor affect the validity of the sale.
3. Availability
Our product offers and prices are valid as long as they are on the site, within the limits of available stocks. Indications on the availability of products are provided to the customer at the time of placing the order. In the event of unavailability after placing the order, we will inform the customer by e-mail and we undertake either to provide replacement items with similar or superior characteristics and qualities at an equal or higher price, or to reimburse the customer if his bank account has been debited.
4. Order
The automatic recording systems are considered as proof of the nature, content and date of the order; Steath Gamer confirms the acceptance of the order to the customer at the email address that the customer has provided. The sale will be concluded only as from the confirmation of the order, Stealth Gamer reserves the right to cancel any order of a customer with whom would exist a litigation relating to the payment of a former order. The products can only be delivered to the delivery address indicated by the customer during the ordering process. The information given by the customer when placing the order is binding on the customer: in the event of an error in the recipient's contact details, the seller cannot be held responsible for the impossibility of delivering the product.
In case of an error, voluntary or involuntary, on the part of the customer on his name and/or delivery address and which would lead to a return of the parcel to our warehouse (Dead letter mail in particular), Stealth Gamer reserves the right to ask the customer to pay the amount of the transport for the return of the parcel to the warehouse and also for the return of the parcel to the correct delivery address of the customer.
5. Delivery
After confirmation of the order, Stealth Gamer commits itself to deliver to its carrier, all the references ordered by the buyer. The orders are generally dispatched within 24 to 48 hours after validation of the order. Orders are prepared from Monday to Friday. They are then given to the carrier and it is the carrier's deadline that applies for the delivery time. Attention: The delivery times of the carrier are given as an indication and we cannot be held responsible for possible delays in delivery from the carrier.
Orders are only handed over to the carrier once they are complete. In the case where the client would ask for a partial shipment, the shipping costs will be paid for each shipment.
The customer must notify the carrier and Stealth Gamer of any reservations about the delivered product (damaged package, already opened...) within 24 hours of receiving the product. In the case of a technical product, the customer will take particular care to verify the proper functioning of the device delivered, and to read the instructions provided.
In case of apparent defects, the customer has the right to return the goods under the conditions provided in this document.
In addition, for deliveries outside metropolitan France, the customer agrees to pay all taxes due on the import of products, customs duty, value added tax, and any other taxes due under the laws of the country where the order is received.
We cannot be held responsible for delivery delays once the package has been given to the carrier.
6. Force majeure
Are considered as cases of force majeure discharging the seller from his obligation to deliver: war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient. The customer is required to check his package upon arrival. He has a 48 hours deadline to make possible reserves with the conveyor in the event of missing or of degradation.
7. Withdrawal
In accordance with article L 121-16 of the French Consumer Code, the customer has a period of 14 days from the date of delivery to return to Stealth Gamer any items that do not suit them, with the exception of items on sale, or personalized items, for exchange or reimbursement, without penalty except for shipping costs.
Dematerialized items and gift cards are NOT eligible for a retraction. Stealth Gamer gift cards are delivered by email at the time of order and no cancellation or refund will be possible once payment is finalized.
The returns must concern new articles in their original packaging, accompanied by all their possible accessories, instructions for use and documentation. To make a request for product return you must contact the After Sales Service - via the "Product return" section of your account.
In accordance with the ordinance n°2001-741 of August 23, 2001, this time of retractation is not applicable:
Software, if the seals are broken or the packaging is opened.
To used headphones and earphones (for hygiene reasons).
To products supplied on request.
Special orders (non-catalog references).
Items returned incomplete, damaged or soiled will not be accepted.
In case of abnormal or abusive returns, Stealth Gamer reserves the right to refuse a subsequent order.
In case of exercising the right of withdrawal, Stealth Gamer is obliged to reimburse the amounts paid by the customer, free of charge, with the exception of the return costs. The refund is due within a maximum of 15 days.
8. Price
Price is expressed in euros (€).
The price indicated on the product sheets does not include shipping.
The price charged to the customer is the price indicated on the order confirmation sent by Stealth Gamer; it includes the price of the products and the transport costs.
The customer is responsible for any customs duties and other taxes that he/she may have to pay when the product enters his/her country.
For sales outside of the European Union (export), the price invoiced to the customer is the total price excluding taxes and customs duties of the destination country. Stealth Gamer cannot be held responsible for these possible additional costs which will be exclusively charged to the customer.
If the customer refuses the package and does not wish to pay the customs duties and fees that his country requires him to pay, Stealth Gamer will charge the customer the cost of returning the package to France.
Stealth Gamer reserves the right to modify the prices at any time. However, for all accepted orders, Stealth Gamer guarantees the prices on the date of confirmation of the order by Stealth Gamer.
9. Payment
Payment of the products is made in euros by credit card, by paypal, by bank transfer. For the payment by credit card and paypal, the validation of the order is automated and instantaneous. The processing is therefore the fastest and Stealth Gamer strongly advises to use these payment methods. In the case of a payment by bank transfer, the time of reception of the payment is about 2 to 4 working days once the transfer is issued. The order is validated only after complete reception of the payment on our account.
The payment in several times with Alma implies the automatic acceptance of their terms of sale .
The order validated by the client will only be considered effective when the concerned banking payment centers have given their agreement. In case of refusal of the aforementioned centers, the order will be automatically cancelled and the client will be informed by e-mail. Furthermore, Stealth Gamer reserves the right to refuse any order from a customer with whom there is a ingoing dispute.
10. Customer service
For any information or question, please contact us at the coordinates indicated on the contact page or call us at +33 4 84 98 00 64 .
11. Intellectual property
The site is the property of Stealth Gamer in its totality, as well as the whole of the rights relating to it.
All the texts, works, illustrations and images reproduced on Stealth Gamer are reserved under the copyright as well as under the intellectual property and for the whole world. As such, and in accordance with the provisions of the Intellectual Property Code, only private use is authorized, subject to different, even more restrictive, provisions of the Intellectual Property Code.
Any reproduction, complete or partial of the site, is systematically subjected to the authorization of Stealth Gamer.
12. Responsibility
THe products offered are in conformity with the French legislation in force and the standards applicable in France. Stealth Gamer cannot be held responsible in case of non-respect of the legislation of the country where the product is delivered. It is up to the customer to check with the local authorities the possibilities of import or use of the products.
Stealth Gamer will not be able to see its responsibility engaged for any damage whatever it is resulting from a professional activity (loss of exploitation, loss of profit, loss of exchange, damage and expenses). In any case, the customer benefits from the legal guarantee of eviction and hidden defects (art. 1625 and following of the civil code); on the condition that the buyer proves the hidden defect. The seller must legally repair all the consequences (art. 1641 and following of the civil code). If the buyer goes to court, he must do so within a "short period of time" from the discovery of the hidden defect (art. 1648 of the Civil Code).
The legal guarantees of conformity and hidden defects do not cover damage resulting from accidents, misuse or bad assembly, negligence or significant modification of the appearance or operation of the returned equipment.
For controls on SCUF GAMING controllers, a safety label is affixed to the controller to cover the product warranty. The warranty is void if the security label has been defaced or removed.
For the warranty on the SCUF GAMING controllers, Stealth Gamer provides a legal warranty of 3 months, which can be extended by the customer to 1 year in the case of a specific option at the time of purchase of the controller.
We reserve the right to refuse any warranty return for a product damaged due to improper use.
13. Personal information
The information collected for the purposes of distance selling is mandatory, this information is essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. The lack of information leads to the non-validation of the order.
The customer has the right to access, modify, rectify and delete data concerning him/her (article 34 of the law of January 6, 1978), which he/she can exercise with Stealth Gamer.
Stealth Gamer commits itself not to divulge to third parties, free of charge or with compensation, the information communicated by the customer. This information is confidential. It will only be used for the processing of the customer's order in order to reinforce and personalize the communication of products reserved for Stealth Gamer's customers, in particular by Stealth Gamer's newsletters to which the customer might have subscribed, as well as within the framework of the personalization of the site according to your centers of interest.
Our site is also designed to best meet the needs of our customers, which is why we use cookies. Cookies are used by Stealth Gamer to indicate that a customer has visited our site and are only used by Stealth Gamer to improve the personalized service that is provided to the customer.
14. Disputes
The present contract is subject to French law. Stealth Gamer cannot be held responsible for damages of any kind, whether material or immaterial or physical, which could result from a malfunction or misuse of the marketed products. The same is true for any modifications of the products resulting from the manufacturers. The responsibility of Stealth Gamer will be, in any case, limited to the amount of the order and would not know how to be questioned for simple errors or omissions which could have remained in spite of all the precautions taken in the presentation of the products. In case of difficulties in the application of this contract, the customer has the possibility, before any action in justice, to seek an amicable solution in particular with the assistance of a professional association of the branch, an association of consumers or any other council of its choice. It is reminded that the search for an amicable solution does not interrupt the "short period" of the legal guarantee, nor the duration of the contractual guarantee. It is reminded that as a general rule and subject to the appreciation of the Courts, the respect of the provisions of the present contract relating to the contractual guarantee supposes that the purchaser honors his financial commitments towards the seller.
Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in the one who takes the trouble to expose these situations. In the event of litigation, the client will address by priority the company to obtain a friendly solution.
The acceptance by the customer of the present conditions is materialized by his electronic signature, concretized by the "click of validation", as well as his acceptance of the general conditions of sale by checking the box "I read the general conditions of sale and I adhere to them without reserve" during the order. This electronic signature has the value of a handwritten signature between the parties. This double step is equivalent for the customer to recognize that he has fully understood and that he approves without reserve the whole of the present conditions.
2. Products
The photographs of presentations illustrating the products proposed in the electronic catalog of Stealth Gamer tend to describe and present the articles with the greatest exactitude. However, a supplier can be led to slightly modify an article, in particular to improve its quality. Consequently, these photographs cannot be considered as entering the contractual field and the minimal variations in the representation of the articles can neither engage the responsibility of STEALTH GAMER nor affect the validity of the sale.
3. Availability
Our product offers and prices are valid as long as they are on the site, within the limits of available stocks. Indications on the availability of products are provided to the customer at the time of placing the order. In the event of unavailability after placing the order, we will inform the customer by e-mail and we undertake either to provide replacement items with similar or superior characteristics and qualities at an equal or higher price, or to reimburse the customer if his bank account has been debited.
4. Order
The automatic recording systems are considered as proof of the nature, content and date of the order; Steath Gamer confirms the acceptance of the order to the customer at the email address that the customer has provided. The sale will be concluded only as from the confirmation of the order, Stealth Gamer reserves the right to cancel any order of a customer with whom would exist a litigation relating to the payment of a former order. The products can only be delivered to the delivery address indicated by the customer during the ordering process. The information given by the customer when placing the order is binding on the customer: in the event of an error in the recipient's contact details, the seller cannot be held responsible for the impossibility of delivering the product.
In case of an error, voluntary or involuntary, on the part of the customer on his name and/or delivery address and which would lead to a return of the parcel to our warehouse (Dead letter mail in particular), Stealth Gamer reserves the right to ask the customer to pay the amount of the transport for the return of the parcel to the warehouse and also for the return of the parcel to the correct delivery address of the customer.
5. Delivery
After confirmation of the order, Stealth Gamer commits itself to deliver to its carrier, all the references ordered by the buyer. The orders are generally dispatched within 24 to 48 hours after validation of the order. Orders are prepared from Monday to Friday. They are then given to the carrier and it is the carrier's deadline that applies for the delivery time. Attention: The delivery times of the carrier are given as an indication and we cannot be held responsible for possible delays in delivery from the carrier.
Orders are only handed over to the carrier once they are complete. In the case where the client would ask for a partial shipment, the shipping costs will be paid for each shipment.
The customer must notify the carrier and Stealth Gamer of any reservations about the delivered product (damaged package, already opened...) within 24 hours of receiving the product. In the case of a technical product, the customer will take particular care to verify the proper functioning of the device delivered, and to read the instructions provided.
In case of apparent defects, the customer has the right to return the goods under the conditions provided in this document.
In addition, for deliveries outside metropolitan France, the customer agrees to pay all taxes due on the import of products, customs duty, value added tax, and any other taxes due under the laws of the country where the order is received.
We cannot be held responsible for delivery delays once the package has been given to the carrier.
6. Force majeure
Are considered as cases of force majeure discharging the seller from his obligation to deliver: war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient. The customer is required to check his package upon arrival. He has a 48 hours deadline to make possible reserves with the conveyor in the event of missing or of degradation.
7. Withdrawal
In accordance with article L 121-16 of the French Consumer Code, the customer has a period of 14 days from the date of delivery to return to Stealth Gamer any items that do not suit them, with the exception of items on sale, or personalized items, for exchange or reimbursement, without penalty except for shipping costs.
Dematerialized items and gift cards are NOT eligible for a retraction. Stealth Gamer gift cards are delivered by email at the time of order and no cancellation or refund will be possible once payment is finalized.
The returns must concern new articles in their original packaging, accompanied by all their possible accessories, instructions for use and documentation. To make a request for product return you must contact the After Sales Service - via the "Product return" section of your account.
In accordance with the ordinance n°2001-741 of August 23, 2001, this time of retractation is not applicable:
Software, if the seals are broken or the packaging is opened.
To used headphones and earphones (for hygiene reasons).
To products supplied on request.
Special orders (non-catalog references).
Items returned incomplete, damaged or soiled will not be accepted.
In case of abnormal or abusive returns, Stealth Gamer reserves the right to refuse a subsequent order.
In case of exercising the right of withdrawal, Stealth Gamer is obliged to reimburse the amounts paid by the customer, free of charge, with the exception of the return costs. The refund is due within a maximum of 15 days.
8. Price
Price is expressed in euros (€).
The price indicated on the product sheets does not include shipping.
The price charged to the customer is the price indicated on the order confirmation sent by Stealth Gamer; it includes the price of the products and the transport costs.
The customer is responsible for any customs duties and other taxes that he/she may have to pay when the product enters his/her country.
For sales outside of the European Union (export), the price invoiced to the customer is the total price excluding taxes and customs duties of the destination country. Stealth Gamer cannot be held responsible for these possible additional costs which will be exclusively charged to the customer.
If the customer refuses the package and does not wish to pay the customs duties and fees that his country requires him to pay, Stealth Gamer will charge the customer the cost of returning the package to France.
Stealth Gamer reserves the right to modify the prices at any time. However, for all accepted orders, Stealth Gamer guarantees the prices on the date of confirmation of the order by Stealth Gamer.
9. Payment
Payment of the products is made in euros by credit card, by paypal, by bank transfer. For the payment by credit card and paypal, the validation of the order is automated and instantaneous. The processing is therefore the fastest and Stealth Gamer strongly advises to use these payment methods. In the case of a payment by bank transfer, the time of reception of the payment is about 2 to 4 working days once the transfer is issued. The order is validated only after complete reception of the payment on our account.
The payment in several times with Alma implies the automatic acceptance of their terms of sale .
The order validated by the client will only be considered effective when the concerned banking payment centers have given their agreement. In case of refusal of the aforementioned centers, the order will be automatically cancelled and the client will be informed by e-mail. Furthermore, Stealth Gamer reserves the right to refuse any order from a customer with whom there is a ingoing dispute.
10. Customer service
For any information or question, please contact us at the coordinates indicated on the contact page or call us at +33 4 84 98 00 64 .
11. Intellectual property
The site is the property of Stealth Gamer in its totality, as well as the whole of the rights relating to it.
All the texts, works, illustrations and images reproduced on Stealth Gamer are reserved under the copyright as well as under the intellectual property and for the whole world. As such, and in accordance with the provisions of the Intellectual Property Code, only private use is authorized, subject to different, even more restrictive, provisions of the Intellectual Property Code.
Any reproduction, complete or partial of the site, is systematically subjected to the authorization of Stealth Gamer.
12. Responsibility
THe products offered are in conformity with the French legislation in force and the standards applicable in France. Stealth Gamer cannot be held responsible in case of non-respect of the legislation of the country where the product is delivered. It is up to the customer to check with the local authorities the possibilities of import or use of the products.
Stealth Gamer will not be able to see its responsibility engaged for any damage whatever it is resulting from a professional activity (loss of exploitation, loss of profit, loss of exchange, damage and expenses). In any case, the customer benefits from the legal guarantee of eviction and hidden defects (art. 1625 and following of the civil code); on the condition that the buyer proves the hidden defect. The seller must legally repair all the consequences (art. 1641 and following of the civil code). If the buyer goes to court, he must do so within a "short period of time" from the discovery of the hidden defect (art. 1648 of the Civil Code).
The legal guarantees of conformity and hidden defects do not cover damage resulting from accidents, misuse or bad assembly, negligence or significant modification of the appearance or operation of the returned equipment.
For controls on SCUF GAMING controllers, a safety label is affixed to the controller to cover the product warranty. The warranty is void if the security label has been defaced or removed.
For the warranty on the SCUF GAMING controllers, Stealth Gamer provides a legal warranty of 3 months, which can be extended by the customer to 1 year in the case of a specific option at the time of purchase of the controller.
We reserve the right to refuse any warranty return for a product damaged due to improper use.
13. Personal information
The information collected for the purposes of distance selling is mandatory, this information is essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. The lack of information leads to the non-validation of the order.
The customer has the right to access, modify, rectify and delete data concerning him/her (article 34 of the law of January 6, 1978), which he/she can exercise with Stealth Gamer.
Stealth Gamer commits itself not to divulge to third parties, free of charge or with compensation, the information communicated by the customer. This information is confidential. It will only be used for the processing of the customer's order in order to reinforce and personalize the communication of products reserved for Stealth Gamer's customers, in particular by Stealth Gamer's newsletters to which the customer might have subscribed, as well as within the framework of the personalization of the site according to your centers of interest.
Our site is also designed to best meet the needs of our customers, which is why we use cookies. Cookies are used by Stealth Gamer to indicate that a customer has visited our site and are only used by Stealth Gamer to improve the personalized service that is provided to the customer.
14. Disputes
The present contract is subject to French law. Stealth Gamer cannot be held responsible for damages of any kind, whether material or immaterial or physical, which could result from a malfunction or misuse of the marketed products. The same is true for any modifications of the products resulting from the manufacturers. The responsibility of Stealth Gamer will be, in any case, limited to the amount of the order and would not know how to be questioned for simple errors or omissions which could have remained in spite of all the precautions taken in the presentation of the products. In case of difficulties in the application of this contract, the customer has the possibility, before any action in justice, to seek an amicable solution in particular with the assistance of a professional association of the branch, an association of consumers or any other council of its choice. It is reminded that the search for an amicable solution does not interrupt the "short period" of the legal guarantee, nor the duration of the contractual guarantee. It is reminded that as a general rule and subject to the appreciation of the Courts, the respect of the provisions of the present contract relating to the contractual guarantee supposes that the purchaser honors his financial commitments towards the seller.
Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in the one who takes the trouble to expose these situations. In the event of litigation, the client will address by priority the company to obtain a friendly solution.